Order Tracking
How to track your order
As shipping and logistics are managed directly by each independent supplier, tracking details are coordinated through your customer dashboard and direct messages. Here is how you can easily follow your delivery.
01
💬
Open Messages
Log into your Kaabhi account, go to your dashboard, and open the direct conversation linked to your order.
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02
📦
Ask for an update
Message the supplier directly to request status updates, shipping confirmation, and the carrier's tracking code.
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03
🚚
Track with the carrier
Use the tracking code provided by the supplier on the carrier's official website. If the carrier doesn't support online tracking, request estimated delivery dates from the supplier and keep in touch via messages under our 14-day escrow protection.
ℹ️
How does Kaabhi protect your shipments?
While independent suppliers handle fulfillment logistics, your payment is securely retained in escrow by Kaabhi for 14 days after delivery. This gives you full safety to inspect your items and resolve any transit disputes through our support channels.
Need to talk to the supplier?
Use your Kaabhi Customer Dashboard
Manage your purchases, contact suppliers directly, and track everything safely inside your Kaabhi account.
✓Direct secure messaging system
✓Dedicated support at support@kaabhi.com