Return & Refund Policy
Returns and Refunds on Kaabhi
Kaabhi acts as an intermediation platform connecting global buyers with independent suppliers. To ensure a safe shopping environment, all return and dispute requests are reviewed transparently under clear guidelines.
01
🤝
Intermediation Platform
Kaabhi connects buyers and sellers, securely holding order payments until order delivery is confirmed.
→
02
📋
14-Day Refund Window
Submit your return or refund request through our support team within 14 days after the order is marked completed.
→
03
💬
Fair Dispute Review
Requests are evaluated by Kaabhi support and the seller during the 14-day escrow period to ensure a quick and fair resolution.
🛡️
14-Day Escrow Protection Window
Once the seller marks your order as Completed, your payment remains safely held by Kaabhi for 14 days before being released to the seller. Use this time to inspect your order and notify support of any issues.
📐
Sizing & Measurements
To avoid fit issues and return processing, please review our universal Size Guide before placing your order to ensure the correct size selection.
✂️
Custom & Made-to-Order Exception
Products that are customized, tailored, or made-to-order are non-returnable for change-of-mind or size selection mistakes. Please verify measurements via our Size Guide before purchasing. Returns are accepted only for defects or shipping damage.
Had an issue with your order?
Request a Return or Open a Dispute
Reach out to our support team within the 14-day window. We guide both buyers and sellers through the resolution process in accordance with marketplace policies.